Welcome,

Please find the rules for the proper usage of EUGIN’s forum outlined below. The forum is a place for exchanging ideas, listening to others and chatting to other members. Obeying these basic rules ensures the experience is enjoyable for everyone.

• By using the EUGIN forum, you are agreeing to all the following terms and conditions.
• Texts and images created for this forum remain the property of EUGIN and may not be reproduced on any other website without written permission from the forum’s administrators.
• EUGIN is not responsible for any of the opinions expressed on the forum.
• Respect, diplomacy and politeness must be shown at all times when addressing other users. Do not get angry. Please consult the section entitled ‘Rules of conduct and etiquette’
• Defamatory, offensive, insulting, racist or obscene comments are strictly forbidden on the forum. Please consult the section entitled ‘Forbidden content’.
• All forms of advertising (especially for the sale of medication, illegal products, false or misleading claims, etc.) are strictly forbidden. Please consult the section entitled ‘Prohibited content’.
• Never share your personal details with other users. Please see the section entitled ‘Basic Principles’

The aim of the moderator is to create a space for free, respectful discussion amongst users, in accordance with the rules outlined in this document. If deemed necessary, the forum moderator will carry out the following actions:

• Delete posts and chats that do not abide by the rules of the forum.
• Delete the profiles of any users that compromise the correct functioning of the forum’s services.
• Respond to alerts and complaints from users.
• Delete any racist, defamatory or offensive comments regarding other individuals or groups, including any xenophobic or paedophilic content.
• Delete any illicit texts, photos or videos.
• Delete any advertising.

The moderator will not intervene in any of the discussions on the forum by giving an opinion or mediating a dispute by deciding which party is in the right. If you have any questions, problems or suggestions for improving the service, please send us a message through the ‘Contact’ section.

In order to ensure you feel at ease using service and the forum functions correctly in general, we recommend you adhere to the following guidelines:

• Please be polite and friendly when addressing other users. You should respect normal social etiquette, avoid giving orders and use expressions such as “Hello”, “Thank you” and “Please”.
• Getting angry with other users is pointless. If you find yourself losing your temper, please simply ignore the comments concerned.
• When other users reply to your questions or provide support, please express your gratitude.
• The use of capital letters means you are SHOUTING, please use them with care.
• Pay attention to spelling and avoid SMS texting language in order to make your posts accessible to all users.
• Any form of insult is strictly forbidden.

In accordance with Spanish legislation and ethics, all insulting, obscene, vulgar, defamatory, racist, xenophobic, extremist, paedophilic comments that threaten any group, minority or minors are strictly prohibited. Any comments regarding the sale of medication are also strictly forbidden. You are responsible for ensuring you do not publish any content of this kind. Advertising is not permitted on the EUGIN forum. The moderator will delete any posts containing any of the above.

Make the most of the forum! Please abide by its rules. If you have any problems, don’t hesitate to contact the moderator and ask for help. *Personal details To ensure your privacy, we advise you not to share your home address, email address, telephone number or any other personal information with other users. Please remember the forum is a public place that can be accessed by search engines. If you find you do not receive a reply on the forum, make sure you don’t publish the same message repeatedly. The lack of response could be for any of the following reasons:

• Your question may have been answered in previous posts. Check other discussion threads to see if you can find the answers.
• Other users may not know the answer. If this is the case, you can send your question to our medical team. They will get back to you as soon as they can.
• Other users may not have understood your question. You can try expressing it more clearly and succinctly.
• You may not have shown basic etiquette such as greeting other users or using the word ‘please’ or you may have used capital letters or made spelling mistakes.
• You may have used SMS texting abbreviations making it incomprehensible to other users.
• The subject of your question may not be relevant on this forum. Please search for a forum that relates to your topic.

*Why have I been expelled from the forum? If the moderator eliminates your profile, it could be for one of the following reasons:

• You have broken the rules of conduct.
• Other members have complained about your behaviour.
• You have posted advertising or spam.
• You have written or supported forbidden content on the web.

These are serious issues. If you do not obey the forum’s rules, your profile will be automatically eliminated.